Selling Is All About People

Filed under: Information

I’m a T-Mobile customer and have been for quite a while now. When I was shopping for a new smartphone I went to quite a few stores and spoke to many salespeople. When I finally found Ian Hoover at the Mall at Robinson store (lower level) I knew that I had the right guy.

Ian answered all of my questions right away and corrected the misconceptions that I got from some of the other people. He convinced me right away that he knew what he was talking about and he was more interested in helping me get what I needed than what he wanted to sell me. He also didn’t pressure me when I told him it would be at least a week before I was ready to buy.

Being a good salesperson Ian also let me know about some of the things that T-Mobile would be introducing in the future that I might want to check out. One of them was called T-Mobile HopSpot @Home.

It seems very cool. You get a router/modem and they port your current phone number to it. Then you get unlimited VOIP Internet US calling for $10 a month. All I do is to keep my DSL which I would do anyway. I think it’s a great idea since I plan to keep my home phone and I will probably try it, but I’m not ordering on the Internet. I’m going back to visit Ian.

Read About T-Mobile HopSpot @Home

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