I went to a website today to buy a part for a small appliance that I own. I’m not going to name names here (bionaire.com) because I didn’t like their site.
I found my model and couldn’t find any links to parts for that model on the page. I clicked the general parts menu and was taken through a maze of pages and could find things that looked like it may be my part, but no confirmation of an actual model number that went with that part. Nothing that said that the part that I was looking for was even available.
I wanted to send an email to ask about this and went to their contact page. On their contact page there was only their phone number. No address and no email address. I thought that this was supposed to be their contact page. I had to search for an email address to contact them. I did finally find one on the privacy page, but not too good a visit if you ask me.