No Way To Treat A Customer
My friend Sue has (had) a Char-Broil gas grill for a little over a year when it malfunctioned and could have easily burned down her house. When she called the company instead of trying to defuse and solve a bad situation the company apparently tried to blame her for what clearly seems to me to […]
When Things Go Wrong Be Honest With Your Customers
Yesterday gmail went out for about an hour and a half. Not terribly bad for any Internet application, but I don’t recommend gmail for my clients. Not for that reason, but if you are in business, with the low price of a domain name and small hosting hosting account there is no reason to have […]
Putting Music On Your Site Or Video
One of the big problems with putting music on your website or video is that unless you own the song and performance you could run into trouble keeping it online. Techdirt tells the story of man who found a song in public domain to use in the video to promote his charity. It turns out […]
Another Easy Way To Add E-Commerce
Here’s something new from Google Checkout. It’s called the Google Checkout store gadget. It’s still in Beta and is called experimental by Google so there are a few bugs, but the ones they listed seem pretty minor and I can’t believe Google would release something like this unless it was about finished. Judging from their […]
Some Great Free Image Tools
I am currently working with a customer who wants to set up a store. They had a spreadsheet of the items that they want to sell. There are over 3,000 of them. Creating a database if items for a shopping cart is not that unusual, but in this case the item images were in the […]
More Great SEO Tools
I found this list of Free SEO tools. I have tried many of them before and there are many others that I haven’t tried yet, but will. I do recommend bookmarking this post on Investintech and at least having a look at all of the tools. Visit 101 Free SEO Tools
Twitter 101 For Business
When I speak to business people about how I use Twitter, many of them want to know if it’s something that can help their business. Unless they’re living under a rock they’ve heard of Twitter and all kinds of social media, but many of them are not involved either in their business or personally. Hearing […]
More Cool New Stuff For My Android Phone
T-Mobile hasn’t even pushed out my “Cupcake” android update yet (I’m hoping next week) and I’m seeing new cool stuff that’s already previewing for the update after that. Hopefully one of them will help the battery life of my G1, but I’m pretty much resigned to the fact that it’s not improving until my next […]
Craigslist Translation Guide
As I’ve written before I follow Craigslist’s Computer Gigs and Jobs sections in several cities in order to find new customers for my business. This usually entails sorting through quite a bit of crap. So many people are looking for free work under the label of “internship” and most of them would never consider offering […]
Can Social Networking Hurt Your Business?
Can social networking hurt your business? You bet it can! I have written many times before about how quickly bad publicity can spread these days. One of the main reasons that I hear from small business owners about why they don’t want to spend the time to get into social networking is that they are […]
